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Frequently Asked Questions (FAQ)

  What price do I pay for carpooling?
 

For the ride, a remuneration is paid to the driver. The amount is determined by the driver and the passenger, in consensus. It is best to agree on this amount before the ride. Taxistop advises to pay a remuneration of € 0.09 per kilometer, if the driver doesn’t have to make a detour.

If a driver makes a detour to pick up passengers, a remuneration of € 0.27 per kilometer is advised, for the distance of the detour.

It is very important to keep in mind that the driver can’t make a profit on the ride. This means that the total amount paid to the driver (by all the passengers) can’t be over € 0.36 per kilometer.

If the driver should make a profit on the ride, there are a lot of consequences for insurances, obligations concerning the driver’s license, fiscal issues…

 

  Do I need a Driving Proficiency Certificate if I carpool with a company car? 

 

If you take colleagues with you to work in the company car, you do not need a Driving Proficiency Certificate. On 15 November 2008 there has been a modification of the traffic law, which ruled out any ambiguities.

 

  Am I still insured if I need to make a detour for carpooling? 

 

Detours to pick up or drop off a carpool partner, are considered a part of the commuting trip. The work-related insurances cover any accidents that might occur during the detour made for carpooling. For more information, check the tab insurances.

 

  I can't find anyone to share my ride with

 

Don’t panic, our database is filled with new requests every day. Come back tomorrow and take another look!

 

  Do I get a bonus from my employer for carpooling?

 

The employer pays the same commuting fee, whether you carpool or drive alone. There is no special bonus for carpoolers. Under certain conditions you could enjoy the fiscal benefits as explained in the tab taxes.  

 

  Who do I turn to with issues on the carpool parking? 

 

Depending on the issue, you could contact the police or the responsible entity for the parking. Most carpool parkings are managed by the Flemish Region. You find more information on the Dutch website of the Agency for Roads and Traffic.

 

  How do I log into the specific portal for my company? 

 

Ask your mobility coordinator the specific link, open it in your webbrowser and click on "new user" to register to the portal.

You already have a profile on carpool.be before your company created its specific link? Then follow these simple steps to link your profile to this portal: go to the specific company url and log in as usual. Next, go to "my profile", select your work place and click on "save". After saving, your personal profile will be automatically connected to your specific company portal.

 

   Other
 

You can’t find an answer to your question on our website? Then please, contact us!

Taxistop
​Theresianenstraat 7a/c
1000 Brussel
carpool@taxistop.be
070 222 292*

*From abroad: +32 70 222 292
Max. € 0.30/minute (This rate only applies to a phone call with a fixed phone and Belgacom as provider.
In any other case, contact your provider for the correct rate).